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Reviews | Customer Testimonials | Features in News and Media

Reviews

What Customers Are Saying

I bought a hybrid bike back in June, after recommendations from my family doctor to exercise more regularly. I have never cycled since childhood except for the odd ride here and there but found it really easy to pick it up. Especially with this bike, cycling suddenly became really easy and enjoyable for me. I was delighted and started cycling regularly, and even cycled from East Coast Park to West Coast Park on one public holiday.

"Bike arrived safe and securely packaged! The bike is well built, very sturdy, everything functions quite smoothly. The bike is a bit heavier than I had anticipated. A very good looking bike, sleek with a great colour scheme, and I am not just saying that because it is the colours of my football team (Go Arsenal!). It is quite fun to ride, smooth and efficient, it moves out almost effortlessly. Great for me because I ride for fun and pleasure, not for fitness. I look forward to the many fun years this bike will bring!"

"I bought this to ride with my 4 year old grandson. We ride a lot. I'm 60 and my 32-year-old son and I ride this pretty much daily. We've had zero issues with it other than adjusting the gearing limits as expected. Brakes are more than sufficient. Seems like a true hybrid that does what it was advertised to do. It's a really nice looking bike as well."

Pleased with whole experience

Hey Michael, I was very pleased with the whole experience. Even though you were not available when I called, you got back to me quickly, answered my question and my new bike arrived sooner than expected. The website is pretty intuitive and easy to use. Thank you.

- Johann Wong

Customer

SingaporeBicycle
5
2020-09-26T04:48:08+08:00

- Johann Wong

Customer

Hey Michael, I was very pleased with the whole experience. Even though you were not available when I called, you got back to me quickly, answered my question and my new bike arrived sooner than expected. The website is pretty intuitive and easy to use. Thank you.
5
1
SingaporeBicycle

Good item quality

I am very happy with the quality of the items I bought as well as very happy with the level of customer service I have received. The owners are more than happy to respond immediately to any questions I have had regarding my purchase!! I highly recommend this company!

- Jammie Chua

Customer

SingaporeBicycle
5
2020-09-26T04:57:36+08:00

- Jammie Chua

Customer

I am very happy with the quality of the items I bought as well as very happy with the level of customer service I have received. The owners are more than happy to respond immediately to any questions I have had regarding my purchase!! I highly recommend this company!
5
1
SingaporeBicycle

People who care

Hi Michael, thank you for getting the bike parts for me. You give great service and got me parts that no one else had. Nice to talk to someone who cares and listens. You will hear from me again!

- Marcus Chew

Customer

SingaporeBicycle
5
2020-09-26T05:02:00+08:00

- Marcus Chew

Customer

Hi Michael, thank you for getting the bike parts for me. You give great service and got me parts that no one else had. Nice to talk to someone who cares and listens. You will hear from me again!
5
1
SingaporeBicycle

People who care

Hi Michael, thank you for getting the bike parts for me. You give great service and got me parts that no one else had. Nice to talk to someone who cares and listens. You will hear from me again!

- Marcus Chew

Customer

SingaporeBicycle
5
2020-09-26T05:02:00+08:00

- Marcus Chew

Customer

Hi Michael, thank you for getting the bike parts for me. You give great service and got me parts that no one else had. Nice to talk to someone who cares and listens. You will hear from me again!
5
1
SingaporeBicycle

Smooth process

I am so thrilled with my decision to use Singapore Bikes. Local bike shop didn't end up helping me but I turned to SB and voila! Problem solved! They shipped my order the same day, arrived sooner than expected. Things couldn't have gone smoother and the price was the Bomb! Back on the cycling life again!

- Nicole

Customer

SingaporeBicycle
5
2020-09-26T10:45:06+08:00

- Nicole

Customer

I am so thrilled with my decision to use Singapore Bikes. Local bike shop didn't end up helping me but I turned to SB and voila! Problem solved! They shipped my order the same day, arrived sooner than expected. Things couldn't have gone smoother and the price was the Bomb! Back on the cycling life again!
5
1
SingaporeBicycle

Excellent Customer Service

I am very satisfied with my purchase but more so even with the service, you provided me. Thank you! I have high standards and dealing with Michael was a complete pleasure. My situation was different (living in Malaysia) and she was more than willing and always professional to assist in any way she could. She carved a new path in order for me to buy this bike. I am very thankful to her and the proper customer service she provided me!

- Sean Toh

Customer

SingaporeBicycle
5
2020-09-26T10:46:52+08:00

- Sean Toh

Customer

I am very satisfied with my purchase but more so even with the service, you provided me. Thank you! I have high standards and dealing with Michael was a complete pleasure. My situation was different (living in Malaysia) and she was more than willing and always professional to assist in any way she could. She carved a new path in order for me to buy this bike. I am very thankful to her and the proper customer service she provided me!
5
1
SingaporeBicycle

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